Tuesday, February 22, 2011
By Preferred Hotels & Resorts
The Upper House has been awarded "Hotel of the Year" after 16 months of opening, by Preferred Hotels & Resorts.
Preferred Hotel Group recognised the best of the best in awarding "Hotel of the Year", honours to hotels and resorts in each of its brands. Hotels were selected based upon excellence in customer service, guest satisfaction and the embodiment of Preferred Hotel Group's value.
Preferred Hotel Group represents more than 800 independent, best-in-class hotels and luxury shared-ownership residences in over 70 countries across a collection of six distinct brands.
Dean Winter, General Manager of The Upper House said, "The award is a reflection of the hard work and strong customer commitment of The Upper House team. It also demonstrates the development of Swire Hotels into a preferred brand for business and leisure travellers globally – it is a great honour."
"All of this year's award recipients are the embodiment of Preferred's 'Standards of Excellence' which is the defining element of our brands," said Lindsey Ueberroth, President of Preferred Hotel Group, "We applaud their continued commitment to excellence in hotel keeping and their ongoing leadership within the industry."
Since opening in October 2009, The Upper House has scooped top awards and is recognised for its fresh approach to personalised service and stylish design by Andre Fu of AFSO. Fu has been hailed by Vogue UK as 'Design Wunderkind' and Conde Nast Traveller US as an 'Asian Design Sensation'. Café Gray Deluxe by celebrated chef Gray Kunz has recently been awarded one star Michelin at the Michelin Guide Hong Kong and Macau 2011.